The concept of responsibility in the extractive industry has grown immensely over the past few years and a number of practices aimed at good corporate citizenship have taken shape. Admittedly, you may be able to think of a number of cases of irresponsibility straightaway, because many companies in the extractive industry continue to exploit the weaknesses of corrupt governments and powerless inspection mechanisms. But there are also many good cas...

In early 2013, the media in Armenia reported that one of the country’s large mobile operators had successfully received an ISO 26000 certificate. The CEO of the company beamed in front of the cameras as he received the certificate with the word “Confirmation” in large print across it, handed to him by a consultant from a CSR agency based in Vienna. “We have passed the ISO 26000 test successfully,” the CEO was quoted as saying, while the cons...

France Telecom-Orange is one of the largest telecommunication groups in the world, with more than 200 million customers globally. It provides mobile and internet services in around 33 countries around the world, mainly in Europe, Africa and the Middle East. In many countries, the company is represented by the Orange brand, which is in the top 50 most powerful global brands.